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EXCELLENT customer service! Actually best I've had in years. TRX suspension trainer one strap was faulty and slipping. Contacted DB after Xmas period advised of issue & was immediately informed a replacement would be sent. I was shocked that they didn't ask for faulty one to be returned. Thought customer service like this didnt exist anymore! Now that's impressive and replacement arrived within a week. Well done DB will definitely order from you again and highly recommend you to friends and family. Cheers Angie
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M Lim
05/11/2025
Trustindex verifies that the original source of the review is Google.
Really impressed with the team! They provided excellent aftersales service. My treadmill turned faulty after a while, and they had no problem replacing it. Huge thanks to David and the team – you guys are doing an awesome job!
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Mariana Claire
10/10/2025
Trustindex verifies that the original source of the review is Google.
Bought a treadmill that was on sale online yesterday and I received an email that it was ready for the courier to pick up 5 minutes later. The treadmill arrived this afternoon. Great fast service and delivery. Super impressive. Thank you DB Fitness.
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J Nash
01/10/2025
Trustindex verifies that the original source of the review is Google.
Took a punt on them as they were the only place that had what I wanted in stock. Glad I did, amazing service and the product arrived overnight, very impressed and will happily buy all my fitness related products from them!
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Yaniv Gal
18/08/2025
Trustindex verifies that the original source of the review is Google.
Bought a treadmill from there. The service in the store and the guys who installed the treadmill were friendly and helpful.
The price was the best out of all the places I checked in Auckland, and the treadmill even came with a bottle of silicone for maintenance, saving the time and cost of looking for a special silicone spray. So far, very happy with the purchase.
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Angela O'Brien-Hug
10/08/2025
Trustindex verifies that the original source of the review is Google.
⭐️⭐️⭐️⭐️⭐️
Top-notch service from DB Fitness and George! George went above and beyond delivering my treadmill—punctual, professional, and incredibly helpful. He made sure we got the heavy 150kg treadmill to the best possible position for assembly and took the time to answer all my questions. Highly recommend DB Fitness for quality gear and outstanding service!
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Nick Huang
04/08/2025
Trustindex verifies that the original source of the review is Google.
Effective and friendly service, the products are good . I truly recommend.
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Richie
01/08/2025
Trustindex verifies that the original source of the review is Google.
Nice place to come to for your fitness needs. Bought a pair of 15 KG Dumbbells from here.
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Victor Riko
20/06/2025
Trustindex verifies that the original source of the review is Google.
Bought a adjustable bench from db fitness very well made they install it for a extra price that' isn't too pricey...Love that they do installation as I cant be bothered putting pieces together .
